I filled my petrol tank up yesterday and my current account card was declined.
So I tried my joint account card and it was declined.
I explained to the cashier that they must have a problem with the machine as I'd checked both accounts earlier that day (as it's pay day and I was transferring money from one to the other).
The cashier smirked, looked at the queue building behind me and said loudly 'There is nothing wrong with the equipment'.
So I tried my credit card, it to was declined.
The cashier looked at the queue and smirked again.
I paid cash!
Annoyed by the cashiers attitude I remained by the till whilst the next 3 customers were served and also had their cards declined.
Each time I looked at the cashier, then at the customer and said 'There is nothing wrong with the equipment'.
Some people didn't have cash to pay with and the queue was getting longer and longer.
At this point the manager who had been on the forecourt came in to see what the problem was.
I explained about the failure of the card reader and complained about the cashiers attitude.
It is embarrassing enough to have a card declined without some snotty little git smirking.
The manager swapped on to the next card reader, which worked, cleared the backlog and apologised!
I really hope the snotty little git has his card declined at some point when it is really embarrassing, such as if he should be on his first date with the girl of his dreams.
I should add that the cards were all declined when they were put into the reader, not when the pin number was entered, so it was obviously a reader fault.