Endless phone calls today, insurance company, car recovery company, repairs company.
Only one question really threw me, now I have Bluetooth hearing aids most people are easy to hear.
But I had to ask for the question to repeated a few times when the person I was speaking to asked Cofer Daya Berr?
No it wasn't a foreign accent just lazy diction, I really couldn't understand her at all. Eventually she said "When were you born?"
I expect she thought I was stupid!
The full conversation went thus.
"_I neetask securtquest"
This translates to I need to ask security questions.
"Creg?"
Car reg?
"Fsline yrades?"
First line of your address.
"Cofer daya berr?
Confirm your date of birth.
There were no extra comments at all, she did not say, could you tell me, or, what is your.
She just slurred the necessary questions into as few syllables as possible.
Obviously being a decrepit old fart of almost 70 years of age I found this very confusing and she obviously thought I was stupid.
10 comments:
I hate having to ask people to repeat things but, you are right, often it's their diction, not my hearing! Also I find people mumble terribly.
Well, I thought it was "what coffee do you buy" from the way you typed it.
"Could I have your date of birth?" I presume. I'm thinking of printing out the NATO alphabet, so I can refer to it when they ask me to spell things. I can never remember much beyond Julie Bravo Foxtrot Tango...
It drives me mad too, especially if it is someone from abroard. A Welsh or Irish accent gets to me as well and as for Liverpool, forget it!!
I had a call yesterday and couldn't even render an approximation of what was said. An Asian / Indian accent introduced the caller as 'Kevin' then all I understood was 'details' 'phone' and 'your account'. I ended the call.
People also talk much to fast for me and when you throw in an accent of some kind, nothing makes sense.
This is so funny! We are having our lawn sprinkler system fixed. Yesterday I got a call from a person I thought said he was
"Rick Kostalanski". I asked which company he was with, He was. Rick with Coastal Landscape!
There is never an excuse for slovenly speech.
I am surprised she got a job on the phones with speech like that.
Hester, you have such a way with words! Thank you, I needed that laugh today.
Post a Comment