I've always had problems with the pharmacy I collect Steve's prescriptions from.
Most visits take about 20 minutes because they can never find the prescription I'm trying to collect.
They couldn't organise a piss up in a brewery.
Every time they tell me there is no trace of the prescription until I show them the email confirming it.
It's always my fault that they can't find it, I've always been too early or too late. There must be a three minute window when the prescription would be ready to collect, I miss this window and after that the prescription disappears into some sort of black hole.
Today, they excelled themselves, not only did they claim there was no trace of the prescription but when they did eventually track it down they weren't happy with the address on the prescription and wanted chapter and verse about why the address had been changed! Why now? It was changed months ago, are people not allowed to move now without permission from their pharmacy?
Then just to be really helpful when I asked for my prescription which is issued three monthly on something called Fast Track, I was informed that they don't do that any more! Common courtesy would suggest that informing me of this before I had run out of tablets would have been a good idea!
So do I have to contact my surgery for more tablets? Their only answer was a shrug. Can I get through to my surgery? Of course not!